Cleaning the machine

If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer.

[Caution]
  • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.

  • If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum cleaner, toner blows in the air and might be harmful to you.

Cleaning the outside

Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.

Cleaning the inside

During the printing process, paper, toner, and dust particles can accumulate inside the machine. These accumulations can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces printing quality problems.

[Caution]
  • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

  • Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

  • Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner. Printing quality problems can occur and cause damage to the machine.

[Note]
  • Use a dry lint-free cloth to clean the machine.

  • Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before cleaning the machine.

  • Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see Front view).

Toner cartridge area

  1. Turn the machine off and unplug the power cord. Wait for the machine to cool down.

  2. Open the front door.

    [Note]

    Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur.

  3. Pull the corresponding toner cartridge out from the machine.

  4. With a dry, lint-free cloth, wipe away any dust and spilled toner from the toner cartridge area.

    [Caution]
    • While cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such as benzene or thinner to clean. Printing quality problems can occur and cause damage to the machine.

    • To prevent damage to the machine when cover opens, do not expose it to light for more than a few minutes.

  5. Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until it locks in place.

  6. Close the front door. Ensure that the door is securely closed.

    [Note]

    If the front door is not completely closed, the machine will not operate.

  7. Plug in the power cord and turn the machine on.

Cleaning the imaging unit area

  1. Open the front door.

  2. Open the side cover, Hold and push down the lever.

  3. Open the inner cover and pull the corresponding imaging unit out from the machine.

    [Caution]
    • To prevent damage to the imaging unit, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

    • Do not touch the green surface underside of the imaging unit.

  4. With a dry, lint-free cloth, wipe away any dust and spilled toner from the imaging unit area.

  5. Hold the handles on the new imaging unit, and push the imaging unit until it locks into place.

  6. Hold the toner cartridge and align it with the corresponding slot inside the machine. Insert it back into its slot until it locks in place.

  7. Close the side and front cover. Ensure that the door is securely closed.

    [Note]

    If the front door is not completely closed, the machine will not operate.

Cleaning the scan unit

Keeping the scan unit clean helps to ensure the best possible copy quality. We suggest that you clean the scan unit at the start of each day and during the day, as needed.

  1. Prepare a soft, lint-free cloth.

  2. Open the scanner lid.

  3. Wipe the surface of the scanner glass and the document feeder glass with the cloth until it is clean and dry.

    1. Scanner lid

    2. Scanner glass

    3. White sheet

    4. Document feeder glass

  4. Wipe the underside of the scanner lid and white sheet until it is clean and dry.

  5. Close the scanner lid.