Introduction

These are the main components of your machine:

Machine overview

Front view 1

1

Duplex automatic document feeder cover

8

Dual cassette feeder (tray 3, tray 4)[a]

2

Duplex automatic document feeder width guides

9

Standard tray (tray 1, tray 2)

3

Duplex automatic document feeder input tray

10

Front door

4

Duplex automatic document feeder output tray

11

Front door handle

5

Power-switch

12

Paper output tray

6

Power receptacle

13

Control panel

7

Optional dual cassette feeder right bottom door

   

[a] Optional device.

Front view 2

1

Scanner glass

4

Multi-purpose tray paper width guide

2

White sheet

5

USB port

3

Multi-purpose tray

   

Rear view

1

Duplexing automatic document feeder cable

3

USB port

2

Network port

4

USB printer port

Inner view (CLX-92x1 Series, CLX-9301 Series)

1

LSU window cleaning stick

3

Toner Cartridges

2

Waste toner container

4

Imaging units

[Note]

If you want to see the imaging unit, you need to remove the waste toner container.

Inner view (SCX-812x Series)

1

Waste toner container

3

Imaging unit

2

Toner cartridge

   
[Note]

If you want to see the imaging unit, you need to remove the waste toner container.

Control panel overview

1

Display screen

Shows the current machine status and prompts during an operation. You can set menus easily using the display screen.

2

Status LED

Shows the status of your machine (see Understanding the status LED).

3

Job Status

Shows the jobs currently running, queued jobs, completed jobs, current error code or secured jobs.

4

Counter

Shows the amount of paper used (see Counter button).

5

Eco

Turn on Eco mode (see Eco button).

6

Clear

Deletes characters in the edit area.

7

Numeric keypad

Dials numbers and enters alphanumeric characters. You can also enter the number value for document copies or other options.

8

Reset

Resets the current machine setup.

9

Redial/Pause

Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause (-) into a fax number in edit mode.

10

Log in/Log out

Allows user to log in or log out.

11

On Hook Dial

When you press this button, you can hear a dial tone. Then enter a fax number. It is similar to making a call using a speaker phone.

12

Power

Turns the power on or off. When the blue LED is on, the machine is powered on and you can use it. To turn the machine off, press and hole this button for at least 3 seconds. Press Yes when the confirmation window appears.

13

Interrupt

Stops a job in operation for urgent copying.

14

Stop

Stops an operation at any time. The pop-up window appears on the screen showing the current job that the user can stop or resume.

15

Start

Starts a job.

[Caution]

When you use the display screen, use your finger only.

Touch interaction

Type

Description

Tap

(Press)

Action of quickly pressing and releasing an area of screen

(When used with “release”, it will be called a “press’”).

Touch & Move

When touching the screen, the focus will be moved straight slowly.

When releasing, only the focus will be moved.

On the touchable view (not item), touch & move will activate and through the touch & move, function will be activated -> micro control activates through touch & move on the video player.

Release

Action of removing your finger from the screen (The moment that the function is activated).

(Used with a “press” or “long press”).

Understanding the status LED

The color of the status LED indicates the machine's current status.

Status

Description

Off

  • The machine is off-line.

  • The machine is in power saver mode. When data is received, or any button is pressed, it switches to on-line automatically.

Green

On

The machine is on-line and can be used.

Blinking

Fax

The machine is sending or receiving faxes.

Copy

The machine is copying documents.

Scan

The machine is scanning documents.

Print

  • When the status LED slowly blinks, the machine is receiving data from the computer.

  • When the status LED blinks rapidly, the machine is printing data.

Red

On

  • The imaging unit is at the end of its lifespan. Remove the old imaging unit and install a new one.

  • The toner cartridge life[a] is totally empty. Remove the old toner cartridge and install a new one.

  • A paper jam has occurred (see Clearing paper jams).

  • The door is open. Close the door.

  • There is no paper in the tray. Load paper in the tray (see Loading paper in the tray).

  • The machine has stopped due to a major error. Check the display message (see Understanding display messages).

  • The waste toner container is not installed in the machine, or the waste toner container is full (see Replacing the waste toner container).

Blinking

  • A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message (see Understanding display messages). When the problem is cleared, the machine resumes its original task.

  • The toner cartridge life[a], imaging unit, or waste toner container is near the end of its life. Order a new toner cartridge, imaging unit, or waste toner container. You can temporarily improve print quality by redistributing the toner.

[a] Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages may be affected by operating environment, printing interval, media type, and media size. Some amount of toner may remain in the cartridge even when the red LED is on and the printer stops printing.

[Note]

Check the message on the display screen. Follow the instructions in the message or refer to the troubleshooting chapter (see Understanding display messages). If the problem persists, call for service.

Turning the machine on

[Caution]

Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause fire or damage to the machine.

  1. Plug the power cord into the power receptacle.

  2. Plug the other end into a properly grounded AC outlet.

  3. Turn on the main power switch.

[Caution]
  • Some parts inside of the machine may be hot when power is on, or after printing. Be careful not to burn yourself when working inside the machine.

  • Do not disassemble the machine when it is turned on or plugged in. Doing so may give you an electric shock.

Turning the machine off

If you need to turn the machine off, press the Power button for more than three seconds on the right side of the control panel. When the confirmation window appears, press Yes from the display screen, then wait until power is turned off automatically.

[Note]
  • The machine has three types of power off mode. Press the Machine Setup > General Settings > Power Button Operation. The Power Button Operation option can only be configured by an authorized user who has registered an ID and a password on the machine. For detailed information about the power off mode using the Power button, refer to the Administrator’s Guide.

  • You can also turn the machine on by pressing the Power button.

[Caution]

If you turn the machine off directly using the main power switch above the power receptacle, it could cause a hard disk problem in the machine.

Connecting a printer cable

Using a network cable

This machine has a bulit-in network interface card. You can connect your machine to a network using a network cable.

Connect your machine to the network with a network cable:

Introducing the display screen and useful buttons

Display screen

The display screen on the control panel allows user-friendly operation of the machine. Once you press the home icon () on the screen, it shows the display screen. The display screen image in this user’s guide may differ from your machine depending on its options or models.

[Note]
  • Icons shown on the display screen such as Fax may be grayed out, depending on the optional kit or program installed in your machine.

  • To switch to the next display screen, press the right arrow or drag your finger across the display screen .

  • Depending on the authentication setting, the machine’s users have to enter an ID and a password. In this case, the machine can only be used by an authorized user who has registered an ID and a password on the machine. Contact the machine’s administrator.

Counter button

When you press the Counter button on the control panel, You can see the number of impressions.

When you select Device, you can see the number of impressions by device. An impression typically refers to a single side of a sheet and not a one-sided print.

  • Total UsageDisplays the total number of impressions.

  • Large PageDisplays the total number of impressions with large size paper.

  • Send UsageDisplays the number of images sent via email, server, etc.

  • Fax Send Usage(PSTN)Displays the number of sent faxes.

When you select User, you can see the number of usage, limit, and remaining usage by each user. For detailed information about Counter, refer to the Administrator’s Guide.

Eco button

The eco feature allows you to save print resources and leads you to eco-friendly printing. When you press the Eco button, the machine turns eco mode on or off. If the eco mode is on, you can see the eco image () on some features. Some options in the features are not available to use in the eco mode. For detailed information about the eco feature, refer to the Administrator’s Guide.

[Note]
  • Only administrators have permission for Eco Setting in Machine Setup.

  • If the machine requests a password for eco mode, you need to enter the password. Contact your administrator.

  • The Eco button is activated only for Copy, Quick Copy and Stored Document menus.

Status

Description

Off

The machine is not in Eco mode.

Green

On

The machine is in Eco mode.

Job Status button

When you press the Job Status button, the screen lists the currently running, queued, and completed jobs.

Current Job

Displays the list of jobs in progress and pending.

Pressing the job name shows more detailed information.

  • NoGives the order of jobs.

  • Job TypeDisplays type of the job, such as print, copy, fax, etc.

  • Job NameDisplays the name of the job.

  • UserDisplays the name of the job owner.

  • StatusDisplays the current status of each job (see Meaning of status).

  • PromotePromotes a selected job from the list when many jobs are queued. The selected job cannot be promoted in front of a job in progress.

    [Note]

    You cannot use the Promote button depending on the state of the job.

  • Job HoldHolds a selected job from the list.

    [Note]

    You cannot use the Job Hold button depending on the state of the job.

  • DeleteRemoves a selected job from the list.

Completed Job

Displays the list of completed jobs.

Pressing the job name shows more detailed information.

  • NoGives the order of jobs.

  • Job TypeDisplays type of the job, such as print, copy, fax, etc.

  • Job NameDisplays the name of the job.

  • UserDisplays the name of the job owner.

  • StatusDisplays the status of each completed job (see Meaning of status).

Meaning of status

  • ReceivingThe machine is receiving data from the network or fax line.

  • Image ProcessingThe machine is processing the image (decoding, encoding, converting data format).

  • FormattingThe machine is generating the image for printing.

  • PendingThe job in the job queue is waiting for its turn.

  • TransferringThe machine is transferring the data to email, server, or fax.

  • ScanningThe machine is scanning.

  • DialingIn the fax mode, the machine is dialing to the receiver’s fax machine.

  • ConnectingIn the fax mode, the machine is waiting to connect to destination.

  • PrintingThe machine is printing.

  • StoringThe data is storing to a box or a USB.

  • Delayed JobThe job is temporarily stopped until the time you set for Delay Send (email, fax, server).

  • HeldIn the Secured Job tab, the job is temporarily stopped when secure print job is sent from a computer. You can release the job by pressing Print.

  • Held: Proof PrintThe job is temporarily stopped when a proof print job is sent from a computer. You can release the job by pressing Release.

  • Held: Proof CopyIn copy mode, the job is temporarily stopped when the proof copy was selected. You can release the job by pressing Release.

  • Held: User RequestThe job is temporarily stopped when Job Hold is pressed. You can release the job by pressing Release.

  • Held: Delayed PrintThe job is temporarily stopped until the time you set.

  • Held: Needs ResourcesThe job is temporarily stopped when the machine has a problem such as paper empty, paper mismatch, etc.

  • InterruptedThe job is temporarily stopped when the Interrupt button is pressed for an urgent copy job.

  • PausedThe job is paused when the Stop button is pressed.

  • CompletedThe job is completed.

  • Completed with errorThe job is completed with error.

  • DeletedIf you select a job in the list and press Delete, the job is deleted.

Secured Job

Displays the list of secured jobs the user has set in the printer driver (see Confidential). You need to enter the User ID and Password set in the printer driver (see Confidential).

  • NoGives the order of jobs.

  • Job TypeDisplays type of the job.

  • Job NameDisplays the name of the job.

  • UserDisplays the name of the job owner.

  • DetailDisplays detailed information of the selected job. You can also change the number of copies by pressing Change Settings.

  • EditChanges the Job Name of the selected job.

  • DeleteRemoves the selected job from the list.

  • PrintPrints the selected job from the list.

  • CloseCloses the job status window.

Active Notice

Displays any error messages and codes that have occurred.

  • NoGives the order of messages.

  • Machine Status MessageDisplays the error messages for the current errors in the machine.

  • Error CodeDisplays the error message's code.

  • DetailDisplays detailed information of the selected job.

  • CloseCloses the job status window.

Interrupt button

When you press Interrupt (), the machine goes into interrupt mode, which means it stops the current printing job for an urgent copy job. When the urgent copy job is completed, the previous printing job continues.

[Note]

When you select the staple feature for a printing job, interrupt mode works after stapling is completed in the printing job.

Status

Description

Off

The machine is not in interrupt printing mode.

Green

On

The machine is in interrupt printing mode.